DMs to your Instagram professional account.
What the Instagram Direct integration supports today, and where it shows up in the product.
[ Meta OAuth ]
Sign in to Instagram Direct once from Connections. MultiverseAI then acts through your own account with the permissions you grant.
Status: Meta approval pending.
Professional accounts linked to a Facebook Page; threads are looked up per customer, not shown as a full inbox.
Starting points you can build in the Workflow Builder or ask the agent for. Each step is a real node or tool.
Trigger
Chat Message trigger fires when someone messages your Instagram Direct account.
AI Agent
Read the message and draft a reply with your instructions.
Chat Interface
Send the reply back on Instagram Direct.
[ Professional accounts linked to a Facebook Page; threads are looked up per customer, not shown as a full inbox. ]
Create a free account, connect Instagram Direct in Connections, and build your first workflow.